frequently asked
questions

faq's

Estimated Weight and Dimensions:

  • Weight:0.70 oz/20 g without the holder
  • Length: 55.mm (2.2 Inches)
  • Height: 16 mm (0.6 Inch) (Without the ear speaker tower)
  • Width: 21mm (0.8 Inches)

BlueCarbon AND Key Holder combined size:

• Length: 57mm
• Width: 29 mm
• Height: 35.5mm

Bluetooth profiles?

Bluetooth Version & Profiles

  • Bluetooth® 3.0 ,Bluetooth 4.0 Compatible
  • Class II, Range up to 10 meters (33 feet)
  • CE, FCC, IC, RoHS Compliant
  • HSP –  Headset Profile
  • HFP –  Hands-free Profile
  • SPP –  Serial Port Profile
  • GATT –  Generic Attribute Profile

AVRCP: No

This device does not support AVRCP, meaning you cannot control your music directly from the device.

NFC Pairing: Yes

Music: Yes

This Device can play music from a source, such as a Smartphone, Bluetooth enabled laptop, tablets.

Charging Interface: Micro USB, Supports Qi wirelesses Charging.

Battery

  • 3.7V 280 mAh Rechargeable Lithium Ion Polymer Cell
  • Talk time: up to 4 hrs
  • Record time up to 2.5  hrs
  • Standby Time: Up to 560 hrs
  • Full charge time: 2 hours
  • 50% Charge: 30 mins

Audio and Noise Cancellation

  • Wideband voice connection
  • Noise Suppression reducing Background Noise, Adaptive Equalization, Equalization, Noise Depended volume control, Wind noise reduction
  • Uncompressed High Quality Recording Format

While in a call, will the device allow me to playback recordings so that the caller can also hear the file?

Unfortunately this feature is not available on BlueCarbon.

What is the recording capacity of a 16G memory?

Up to 1,000 hours of recorded calls, which is dependent on its’ quality.

Where are the audio recordings stored?

Audio files are stored within the BlueCarbon internal memory.

How does BlueCarbon pair to other devices?

BlueCarbon acts as an independent device, such as your smartphone or car Bluetooth system, and connects to various devices accordingly.

How do you listen to the files stored on the device?

BlueCarbon can be used as a headset where playback is enabled via the dedicated cellphone application, either on Android or iOS. Alternatively, you may connect your BlueCarbon device to your computer via USB.

Is It Legal To Record?

Disclaimer

We are not lawyers; we have researched and provided this information as a service to our customers. Our words are not intended to provide complete data or serve as legal advice, and it is the responsibility of each consumer to obtain legal counsel as needed for their own actions. By using the information we have provided, you are agree that we are not liable for any damages to you arising from your use of this information.

Call Recording and the Law

It is perfectly legal to record calls, however some U.S states and countries have specific stipulations and conditions regarding call recording. Therefore, if you live in these areas or wish to record interstate or internationally, we advise you to follow the laws and conditions applicable to that specific area.

General information on telephone recording laws http://en.wikipedia.org/wiki/Telephone_recording_laws
Information aimed primarily at reporters. http://www.rcfp.org/reporters-recording-guide

What is One-party Consent Laws

The current law in thirty-eight U.S. states stipulates that only one party needs to provide permission in order to legally record a telephone conversation. This means that you may record a conversation without getting the other parties consent provided that you reside in a U.S state not listed below and are making a call within the same state.

However, the use of this freedom assumes that you are using the recording for your own personal use. This law stipulates that if a call is recorded without the consent of the other party, it is illegal to share it with a third party.

These laws are designed to prohibit phone tapping or recorded eavesdropping via phone conversations, which the recorder is not a participant.

What is Two-party Consent Laws

According to the Digital Media Law Project, the following states require the consent of both participants, or all participants present, in order to legally record a call:

  • California
  • Connecticut
  • Florida
  • Illinois
  • Maryland
  • Massachusetts
  • Montana
  • New Hampshire
  • Pennsylvania
  • Washington

For companies and individuals that frequently make or receive calls across multiple states, it is considered best practice to inform all parties that the call is being recorded, thus adhering to the requirements of the stricter two-party consent laws. By routinely informing all parties of call recording, most legal problems surrounding call recording can be avoided.

The information can be communicated via an oral announcement at the beginning of the call—“This call may be monitored or recorded for quality assurance purposes.” Alternatively, a written notice or periodic beeps throughout the call is used to indicate recording in process.

Other Countries

According to the most recently updated information on Wikipedia’s telephone recording laws page, the following international countries have one-party consent laws: Denmark, Latvia, New Zealand, Romania, and the United Kingdom; while two-party consent laws govern call recording in Australia, Canada, and Germany.

(Information on other countries’ laws was not available as of October 21, 2014.)

Financial Organizations

Financial organizations are mandated to record their calls in order to comply with federal laws. The 2010 Dodd-Frank Act imposed a variety of regulations on financial organizations, including the requirement to keep accurate records of all phone calls, mobile calls, texts, and various types of digital interactions.

Recording In-person Conversations

It is commonly prohibited to secretly record people talking in person. For this reason, our BlueCarbon™ headset’s voice memo feature has a time limit of five minutes.

Why Record?

Six Reasons Why YOU Need to Record Your Calls

If you thought call recording was just for call centers, espionage operatives, and paranoid people, think again. Recording your calls can enhance your life in many ways; and now that easy smartphone call recording is at your fingertips, there’s no reason not to take advantage of it, as long as you follow your state’s rules and regulations. In fact, we’ve narrowed down six reasons why YOU should be recording your calls.

1. To remember the details

Whether you’re talking to a client or your sister-in-law, saving the conversation as a secure and easy-to-access mp3 file can make detail recall a breeze. “What was the name of that place she mentioned?” ,“How many years did he tell me he’d been working?” You don’t have to take the time and trouble to call back—BlueCarbon™ stores all your information—simply hit “play.”

2. For future reference

Most of us save our emails—why don’t we save our phone calls too? By simply storing them as mp3 files on our computer, Dropbox, smartphone, or BlueCarbon™ we have created a personalized call archives. They are stored for future reference, confirming facts and remembering important details. Phone calls don’t have to vanish once we hang up—you can save “hard copies” for future reference!

3. For self-improvement

Having recordings of your phone conversations gives you the opportunity to review them later in order to assist in improving your speaking skills, interpersonal skills, and job-related skills and knowledge. You can also listen to how you’ve grown as a person over time.

4. For personal and emotional security

Recording your calls gives you the peace of mind knowing that the documented evidence of a recording will support your story, in the case of harassment. This technique is not limited to criminal issues: recording your calls can give you emotional security to deal with or tell the truth to someone who has always belittled you or always denies information. Having a hard copy of a conversation allows the evidence to assert itself in your place. Instead of denial and lies, simply playback the recording.

5. To replay inspiring conversations

On the other hand, have you ever had a really great phone conversation with a friend, mentor, boss, client, family member, spouse, boyfriend/girlfriend, or someone else—a conversation that inspired you and sparked an interest? That’s something you should hold. Replay this in order to feed your soul and keep yourself feeling inspired.

6. For career success

Call recording does not only aid, as previously mentioned, but it is specifically helpful for professionals in a wide variety of fields, such as:

  • Business
  • Finance
  • Sales
  • Administrative and personal assistance
  • Law
  • Criminal justice
  • Therapy
  • Human resources
  • Marketing
  • Creative services
  • Insurance
  • …and many more

If you wish to be ahead of the pack, with regards to state laws, BlueCarbon is your second memory, keeping track of every call you make and receive so that you can focus on the important factors.